Thoughts on "This service" or "The service"?

If you look at the cases, a ton of them have these quotes before getting into what the service does and I think it would be better if not as much titles had it . A downside I can possibly think of is that “This service” and “The service” has more precise wording but if someone is looking at the summary of a specific site, I would assume that they know that the service they are looking at is being referred to and not a third party because that would be included in the case title.
If it was changed I believe it would also be changed in the extension as well, and I think the new/shorter name would read better with people who are using the extension as well as people annotating the documents. I would love thoughts and feedback on the idea though

For example:
The service provides a complaint mechanism for the handling of personal data → A complaint mechanism is provided for the handling of personal data
This service does not sell your personal data → Your personal data is not sold
This service uses third-party cookies for statistics → Third-party cookies are used for statistics
The service can read your private messages → Private messages can be read

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I agree with your suggestion. I think it makes it cleaner and easier to read, while reducing inconsistencies between cases having “This service” vs “The service.”

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I also agree with your suggestion. Not a very huge change but would be much more consistent.

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Yes, it’s a lot cleaner. When constructing the passive tense one has to be careful not to omit important context, however. For instance, Case 131: Content is published under a free license instead of a bilateral one (“Content is published under a free license instead of a bilateral one”) fails to mention whose content. Presumably user-uploaded content like the other cases in the topicCopyright license”, but it could also be [mis]interpreted as website-published content – and indeed depending on the details of the terms, there may not be a simple difference (if user content is processed to make site content).

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On retrospective, I believe the wording This Service would be more fitting in (maybe) every instance, since most of our users view the Points through our Browser Extensions, which emphasizes “The Service you are currently viewing/logged on” much more efficiently.

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But isn’t that repetitive?

I agree with @serph, it’s a lot cleaner and easier to read rather than “The service.”, “This Service”

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I agree with @Peepo, it’s easier to read short titles for the cases, so I think removing “This service” or “The service” from as much case titles as possible is a great idea.
I’ve tried that with some cases, let me know what you think!

Shortened titles

Case 122: The service may change its terms at any time, but the user will receive notification of the changes. → The terms may be changed at any time, but the user will receive notification of the changes

Case 178: This service keeps user logs for an undefined period of time → Logs are kept for an undefined period of time

Case 227: The service provides information about how they intend to use your personal data → Provides information about how they intend to use your personal data

Case 281: This service prohibits users sending chain letters, junk mail, spam or any unsolicited messages. → Prohibits users sending chain letters, junk mail, spam or any unsolicited messages.

Case 226: The user is informed about security practices → Informs about security practices

Case 231: The service informs users about the risk of publishing personal info online → Informs users about the risk of publishing personal info online

Case 201: The service can delete your account without prior notice and without a reason → Your account can be deleted without prior notice and without a reason

Case 143: This service is only available for use individually and non-commercially. → Only available for use individually and non-commercially

Case 197: This service provides archives of their Terms of Service so that changes can be viewed over time → Provides archives of their Terms of Service so that changes can be viewed over time

Case 167: The service will not allow third parties to access your personal information without a legal basis → Third parties are not allowed to access your personal information without a legal basis

Case 165: The service promises to inform and/or notify users regarding government inquiries that may involve users' personal data → Promises to inform and/or notify users regarding government inquiries that may involve users’ personal data

Case 205: The service can suspend your account for several reasons → Your account can be suspended for several reasons

Case 284: This service prohibits users from attempting to gain unauthorized access to other computer systems → Prohibits users from attempting to gain unauthorized access to other computer systems

Case 296: This service only shares user information with third parties when given specific consent → User information is only shared with third parties when given specific consent

Case 297: The service provides information about how they collect personal data → Provides information about how they collect personal data

Case 303: The service's data retention period is kept to the minimum necessary for fulfilling its purposes → The data retention period is kept to the minimum necessary for fulfilling its purposes

Case 306: The service provides a complete list of all cookies set by its website → A list of all cookies set by the website is provided

Case 234: They store data on you even if you did not interact with the service → Alternative accounts are not allowed

Case 376: The service collects many different types of personal data → Many different types of personal data are collected

Case 391: The services will notify users if personal data has been affected by data breaches → Users will be notified if personal data has been affected by data breaches

Case 218: This service does not track you → No tracking

Case 307: The service uses social media cookies/pixels → Tracking via social media cookies/pixels

Case 399: This service collects your IP address, which can be used to view your approximate location → Your IP address is collected, which can be used to view your approximate location

https://edit.tosdr.org/cases/228 → Provides details about what kinds of information they collect

Case 396: The service may sell your data unless you opt out → Your Personal data may be sold unless you opt out

Case 125: This service only uses temporary session cookies → Only uses temporary session cookies

Case 377: This service can delete your content if you violate the terms → Your content can be deleted if you violate the terms

Case 333: This service may keep personal data after a request for erasure for business interests or legal obligations → Personal data may be kept after a request for erasure for business interests or legal obligations

https://edit.tosdr.org/cases/323 → Tracking via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting on users

Case 215: The service allows you to use pseudonyms → Pseudonyms are allowed

Case 185: This service uses your personal information for many different purposes → Your personal information is used for many different purposes

Case 216: The service uses your personal data for advertising → Your personal data is used for advertising

Case 232: The service provides a free help desk → A free help desk is provided

https://edit.tosdr.org/cases/152 → Only available for users over a certain age

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I like these waaay better and makes it easier to read! Should we apply them?

Though I have a couple changes for some cases:

Case 226: The user is informed about security practices → Users are informed about security practices
Case 143: This service is only available for use individually and non-commercially. → We should keep it like that
Case 197: This service provides archives of their Terms of Service so that changes can be viewed over time → Archives of their Terms of Service are provided so that changes can be viewed over time
Case 218: This service does not track you → You are not being tracked
Case 307: The service uses social media cookies/pixels → You are being tracked via social media cookies/pixels
https://edit.tosdr.org/cases/228 → Details about what kind of information they collect is provided
Case 125: This service only uses temporary session cookies → Only temporary session cookies are used

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I support removing “This service” or “The service”, one of the reasons being that it makes searching for cases while annotating a lot easier. I also agree with @JustinBack that some cases should include “This service” for more clarity.

Like @Agnes_de_Lion said, it’s important for users to be able to quickly skim all the points of a website. With that in mind, I think all the cases should use one consistent voice (I think passive voice works the best here). This shouldn’t just be a situation where “This service” is simply removed from the beginning of a sentence, detracting from the understanding.

To demonstrate, one case is in passive voice, and the other is active:

  1. Your personal data is used for advertising
  2. Tracking via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting on users

This requires the user (or me at least) to take a pause and switch to a different way of reading the sentence before continuing. It’d be much easier if both were in passive voice:

  1. Your personal data is used for advertising
  2. Users are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting

Most of the suggested changes are already in passive voice (which is probably because most of us subconsciously default to that). There’s just a few that need to be changed. Unfortunately, I can’t post more than 4 links yet, but here are 4 passive versions I came up with.
Case 323: The service may use tracking pixels, web beacons, browser fingerprinting, and/or device fingerprinting on users. → Users are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting
Case 227: The service provides information about how they intend to use your personal data → Information is provided about how your personal data is used
Case 281: This service prohibits users sending chain letters, junk mail, spam or any unsolicited messages. → Users are prohibited from sending chain letters, junk mail, spam or any unsolicited messages
Case 231: The service informs users about the risk of publishing personal info online → Users are informed about the risk of publishing personal info online

Let me know what you think, I can come up with a list for all the cases if needed.

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