If you are new to the site and want to participate in the project, we are glad to have you here! This section is for questions that beginners have about annotating, reviewing documents, how the site works, and more.
While browsing around to look for common mistakes sites make (either intentionally or unintentionally), I found one thing I’m a bit confused by – the bad point of “The service refers users to external documents for more information.”
Based on “the service refers users to external documents for more information” being a bad point, I’m not really sure what the appropriate solution is here. I don’t really want to remove links to the external documents because that just hides the issue, and I’m not sure that copying their terms into mine is helpful either – and arguably not legal.
Is there an obvious solution here, or am I just overthinking this?
That’s a good question, thank you for bringing the issue up. I can see how this can be misleading. What are your thoughts if we changed the bad case of "The service refers users to external documents for more information” to “This service refers users to external documents for more information regarding their own terms”? And perhaps adding a positive case of “This service links to external documents of third-party sites they use”?
If I understand you correctly this makes much more sense. I’m reading it as follows:
“This service refers users to external documents for more information regarding their own terms”
I guess this would be “we have lots of terms and conditions, and they are linked here, here, and here” – that seems bad, because you can end up with a spiderweb of links to read, as opposed to one straightforward document.
And perhaps adding a positive case of “This service links to external documents of third-party sites they use”?
Yes, that sounds sensible to me – I think it encourages transparency, and gives site users the chance to understand everything that is being presented.
Misinformation. my bad
AFAIK one or two bad ratings () do not disqualify a service for the A rating, it’s the blocker rating which disqualifies () the service. But to your point, It was the only fitting point to me, as I have scrolled the case list for at least 5 minutes but haven’t found a proper case for it.
(Maybe we should create a new case "This service requires third-party cookies to work/performance reasons, etc.)
Edit: Text above is wrong